Contact Us

We’d love to design your next holiday!

Share briefly what’s on your mind in the contact us form below. We will get back to you in your email, within 4 business days!

Your country of residence/ location || Travel destination(s) || Dates || Duration || Interests (food, culture, road trips, family, adventure, etc.) || Preferred travel style (budget, comfortable, luxury)

Frequently Asked Questions (FAQs)

How far in advance should I start planning?

For the high seasons we recommended planning at least 6 months in advance since it offers a better chance of booking the properties and experiences that best match your desires. In the shoulder seasons at least 4 months is recommended.

Are your trips designed for everyone?

Yes. We design trips for couples, families, friends, and even solo travellers. The plans are curated keeping our client interests and choices in mind.

What if I want to visit a place near Norway or Italy that is not on your website?

Please let us know through the contact form which place are you interested in visiting. We will try and see if we can curate the plan for you. If not, we will tell you upfront. Since we are a boutique travel experience agency, we try and focus on areas that we have explored, before recommending it to our clients.

If I want to opt for a road trip, can I drive in Europe with ease?

Europe has right hand side driving, so if you are set in left hand driving, it might take you 1-2 hours to adjust. But it is not difficult as traffic rules are well followed all across Europe. Google maps work well almost everywhere in Europe. If your license is from outside EU/EEA, you will need an International Driving Permit (IDP). We can guide you with the IDP application process.

Are your road trips only for those who can drive?

No, of course not. We plan road trips for those who do not drive or do not want to drive in Europe. These plans include chauffeur driven cars.

Can you arrange special experiences for special days?

Yes, we can design special experiences for special days but that needs to be informed at the planning stage. Requests right before or during the travel might get challenging, though we always try our best.

How is your pricing decided?

We have a starting/ base fee for our packages that is mentioned on the website. The final prices might vary based upon the season, number of travel days, number of people, the level of customization etc. If there are any customizations or add ons in the package that might lead to a change in pricing, we will inform you well in advance.

What payment methods do you accept?

We accept payments through a payment gateway, the link to which is sent directly to your email. The payment invoice is sent through email.

Do I need to pay in advance?

For all travel packages, we request 70% in advance and the rest 30% after all booking confirmations.

What happens if I have to cancel the trip after I’ve made payment?

We refund you the cost of all bookings (after service charge deduction) if it is within the cancelable timeline. The cancelable timeline is shared in the packages.

How long a travel should I plan?

We advise a minimum of 5 days and 4 nights to enjoy your holidays in Tuscany/ Norway.

If you have any further questions, do get in touch with us directly at contact@masalachaitravel.com

Masala Chai Travel is registered as a travel organiser in Finland. Customer payments are protected under Finnish travel package regulations.